EPISODE 214: Author, “Tell Me More About That – Solving the Empathy Crisis One Conversation At A Time”
Episode 214 brings back former guest Rob Volpe to discuss his new book, “Tell Me More About That – Solving the Empathy Crisis One Conversation At A Time” and a variety of topics around Empathy and its importance in our society today.
Rob founded Ignite 360 to deliver actionable strategy, grounded in meaningful consumer insights, presented through story and creative ways that drive results. As CEO, he leads a team of insights, strategy, and creative professionals serving the world’s leading brands across a range of industries.
Rob is recognized as a thought leader in the role of empathy in marketing and the workplace. He frequently talks on the topic, is cited in media, and writes about building and applying empathy. Rob launched his first book, “Tell Me More About That – Solving the Empathy Crisis One Conversation At A Time”, in February 2022. Rob lives in San Francisco with his husband and 3 cats.
If you enjoyed this interview you may also our first interview together back on Episode 121 – Find it Here
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Prof. Dr. Christian Busch is one of the world’s leading experts on innovation, purpose-driven leadership, and cultivating serendipity. He directs the CGA Global Economy Program at New York University and also teaches at the London School of Economics. Previously, he co-directed the LSE’s Innovation Lab and co-founded the Sandbox Network, a global community of young innovators, as well as Leaders on Purpose, an organization convening Fortune 500 CEOs. He is a member of the World Economic Forum’s (WEF) Expert Forum, a Fellow of the Royal Society of Arts, and among Diplomatic Courier’s “Top 99 Influencers” and the Thinkers50 Radar list of 30 thinkers “most likely to shape the future.” Christian’s bestselling book, The Serendipity Mindset (Penguin Random House), has been highlighted as a “wise, exciting, and life-changing book” (Arianna Huffington) and a “bracing and hopeful antidote to a world addicted to efficiency and control” (Daniel Pink) that “offers practical guidance for all” (Paul Polman), and was featured on platforms such as the BBC, Harvard Business Review, and Forbes. His research has been published in world-leading journals such as the Strategic Management Journal, and he regularly speaks at conferences such as TED/TEDx, World Economic Forum, and Financial Times Sustainability Summit.
In any walk of life, there are instances where we cant perform for one reason or another. Every venture is not a success and every encounter with opportunity doesn’t always come out smelling like roses for us.
Writers Block is a state of being that we can be in whether we are writing or not. It’s gotten attention over the years in the world of creative or artistic expression but it could be used for anything.
When we are in a headspace that is not conducive from performing at our highest level, that is when some of the “brain fog” sets in and we can’t see the path clearly.
It is important for us to recognize what our bodies need to be optimal and when they are not in that state we need to recalibrate and ask questions.
What has our sleep looked like?
Have we been eating properly?
Did we get exercise recently?
Have we taken some brain breaks?
And then start to take small actions to adjust. These do not have to be grandiose.
Get a workout in
Take a break from the technology
Listen to some music
No matter what you personally need to do, we need to tune our bodies so they are primed for the best output. If we understand our baselines, recognize when we’ve shifted away from them, and admit that we need to recalibrate then we will be able to get back to a better state of being and our “writer’s block” will miraculously go away.
Episode 162 features Jane Tabachnick, a content and PR strategist who works with mission-driven authors, coaches, and consultants who are frustrated they’re not better known. She helps them become highly visible and seen as the authority in their industry so they attract more pre-sold clients and can grow their business more and easily.
Jane Tabachnick is a content and PR strategist who works with mission-driven authors, coaches, and consultants who are frustrated they’re not better known. She helps them become highly visible and seen as the authority in their industry so they attract more pre-sold clients and can grow their business more and easily.
Founder of Simply Good Press, a book publishing and PR company, Jane has helped over 200 authors achieve bestseller status.
Named one of the top 100 people online by Fast Company, Jane is often quoted in the media.
EPISODE 158: Co-Authors, Hey, Tiger – You Need To Move Your Mark Back
Episode 158 features Steve Scott and Tripp Bowden, Co-Authors of the book “Hey, Tiger – You Need To Move Your Mark Back.” We discussed many topics around the ethics in the game of golf, the serendipity of syncing up on this book project, the writing process, and much more.
Steve Scott is the PGA Head Golf Professional of The Outpost Club and Founder of the Silver Club Golfing Society. The Outpost Club is an invitation-only, national golf society in the United States. Modeled after historic golf societies in Great Britain, it does not own a course but members can play more than 70 events each year at Top 100 courses around the world. The SCGS is similar to the Outpost Club but is more geared towards competitive play amongst single-digit handicaps. Both societies treasure the history and traditions of the game where camaraderie also plays an integral part.
Steve not only has a passion for the overall business and teaching portion of the game of golf, but he has enjoyed appearances as an on-course commentator with PGA Tour Live, FOX Sports, and Golf Channel, both as an in-studio guest and live instructional contributor. He is also a contributor to print publications such as Golfweek, Golf Digest, and PGA Magazine. He still enjoys competing and does so frequently in PGA Professional events in the Carolinas PGA Section, where he won the 2018 CPGA Championship as well as the CPGA Player of the Year honors.
For Steve, the game of golf is true “all in the family” as his wife, Kristi, is an LPGA Teaching Professional. They have two children, Jeffrey Christopher (J.C.) and Kaylie who both enjoy the game.
Battled Tiger Woods in the 1996 U.S. Amateur Final Match
Golfweek Magazine’s #1 ranked Amateur in the World 1999
Three-time NCAA All-American at the University of Florida
Two professional victories – Canadian Tour 2001 Vancouver Open & 2002 Texas Classic
United States Walker Cup Team Member 1997 & 1999
United States World Amateur Team Member 1996
Competed in the Masters Tournament 1997
Qualified for the US Open at Oakland Hills 1996
Competed on the PGA Tour and Nationwide Tour current Korn Ferry Tour (most recently the 2018 RBC Heritage, 2019 Wells Fargo and Wyndham Championships on PGA Tour)
Western Amateur Champion both stroke and match-play portions 1999
Career low round 12 under par 60 at Pine Tree G.C. in FL course record, non-competitive round
Tripp Bowden is a former caddy at Augusta National Golf Club, the first white caddy in the history of the elite private club, a Division 1 collegiate golfer, and senior advertising copywriter, first with McCann Erickson New York, and later with his own company: Creative Wizards. A frequent speaker at golf clubs across America, Hey Tiger–is his 4th book.
Tripp is also one funny bastard and completely full of shit, and meeting Steve Scott was God aligning the stars and saying hmmm–this story needs to be told, by God and told well. I hope this Tripp Bowden idgit has. I think so…
After 18 years of practicing law in Seattle, Karen Treiger felt an unmistakable call to explore the story of her in-laws, Sam and Esther Goldberg. Educated at Barnard College and New York University Law School –where she was editor-in-chief of NYU Law Review — Treiger made the momentous decision to retire from her law practice and pull together the threads of a family story she had heard for many years.
The result of her three-year inquiry is the widely praised book, My Soul is Filled with Joy: A Holocaust Story. In it, Treiger chronicles both Sam and Esther Goldberg’s journey, including Sam’s escape from the death camp Treblinka, as well as her family’s experiences in Poland when they retraced the path from Treblinka to the pit in the Polish forest where they hid until their liberation. As Treiger became invigorated and inspired by the people she encountered, Sam and Esther’s story became her story too.
Since the book’s publication, Treiger has crisscrossed the country to bring this compelling story to a wide audience. In June she traveled to Poland to launch the Polish translation of the book and spoke at the Warsaw Museum of Ethnography and at the Krakow Jewish Festival. She has been named to the Jewish Book Council Author’s Network, the Seattle Holocaust Center for Humanity Speaker’s Bureau, and the University of Washington Advisory Council for the Extension Writing Program. Her perspectives have been shared in the Forward and the Jewish Press.
Jeff helps organizations build better products and executives build the cultures that build better products. He is the co-author of the award-winning book Lean UX and the Harvard Business Review Press book Sense & Respond, and the upcoming book Forever Employable. Jeff works as a coach, consultant, and keynote speaker helping companies bridge the gaps between business agility, digital transformation, product management, and human-centered design. Most recently Jeff co-founded Sense & Respond Press, a publishing house for practical business books for busy executives.
Well, I knew it would happen at some point and my impulses to jump on a new idea would shake up my Dozen Months of Discovery.
It’s actually a great lesson to follow your feelings and passion and don’t be stuck in a certain path just because that’s what was initially scripted.
Originally, when I planned out my twelve months I had April slated as a month where I was going to learn the Ukelele. Solid choice and it was going to allow me to be that “beginner learner” again like I experienced in March learning Spanish. However, as I spoke with a friend and editor of a book I had been thinking about writing, it was determined that maybe the best thing to do was to put a time window into play and just get it done because it can be very easy to procrastinate especially when writing a book.
So, I took a short look into the future and said “Adios, Ukelele, and hello Book writing!”.
Little did I know the path it would take me down.
As I rounded out March and already had some ideas and notes down for the book I intended to write, one focused on the Just Get Started mission, I stopped myself and really thought about the path I was going down.
This is where self-awareness comes in.
My mission is to help the next generations of our world through earlier self-discovery about themselves and the world around them. This book idea was geared toward that but I had a change of heart.
So, I pivoted and started writing a fictional book taking the elements of the non-fiction book I was going to write and turn it into a story about a boy learning entrepreneurship at an earlier age. I had the idea finally and started writing. I scripted out notes, had the plot laid out, and began on my way. But there was just one problem…I couldn’t stop thinking about rhyming.
See, I am already in the process of publishing my first children’s book called “Luke’s First Round Of Golf” and finishing up on the illustrations as I type this. I couldn’t help but think; maybe this is my “thing.” Maybe someday I’ll write a longer story but I love the rhyming aspect of children’s books, I always have. I love rhyming, in general, having been a fan of the greats of Hip Hop all my life. It’s in my DNA.
So, after a second pivot one week into April I began freestyling on this book.
What did I learn through this process
Go with your gut, sometimes it is always leading you in the right direction
If you are not truly invested in something, you won’t get your best work. Don’t settle for something you deem so important
Be patient – some days you don’t have your best stuff. Even Michael Jordan had off shooting nights.
Hold yourself accountable to finish – There are a lot of ways to weasel out of things and put it off until later but later sometimes never comes. Get back on the horse and ride and finish what you started. Parkinson’s Law works well here “work expands so as to fill the time available for its completion”
EPISODE 20: Founder | CEO | Strategic Advisor | Author
ALSO AVAILABLE ON THESE PLATFORMS
Episode 20 features a true entrepreneur at heart and a guy with so much experience under his belt I wish I got to spend several hours with him. Chip was a delight to speak with and we covered a variety of topics about his upbringing having to adjust from an introvert to extrovert during adolescence, taking a gamble on his first hotel property, and making a shift in his life at the age of 52 to take on a role at fast-growing Airbnb
I think you’ll all love the entire conversation with Chip and for more about him and to find him online please see links below:
Rebel hospitality entrepreneur and New York Times bestselling author, Chip Conley is a leader at the forefront of the sharing economy. At age 26 he founded Joie de Vivre Hospitality (JdV), transforming one inner-city motel into the second largest boutique hotel brand in America. After running his company as CEO for 24 years, he sold it and soon the young founders of Airbnb asked him to help transform their promising start-up into the world’s leading hospitality brand. Chip served as Airbnb’s Head of Global Hospitality and Strategy for four years and today acts as the company’s Strategic Advisor for Hospitality and Leadership. His five books include PEAK and EMOTIONAL EQUATIONS and are inspired by the theories of transformation and meaning by famed psychologists Abraham Maslow and Viktor Frankl.
In his new book, WISDOM@WORK: The Making of a Modern Elder (September 2018), Chip shares his experiences – as both mentor and unexpected intern – at Airbnb. He is the founder of Fest300 (part of Everfest), San Francisco’s annual “Celebrity Pool Toss” that has raised millions for families in the neighborhood where he opened his first hotel, and the Hotel Hero Awards that shine a light on outstanding line level employees. Chip is a recipient of hospitality’s highest honor, the Pioneer Award, and holds a BA and MBA from Stanford University, and an honorary doctorate in psychology from Saybrook University. He serves on the boards of the Burning Man Project and the Esalen Institute, where the Conley Library bears his name.