Episode 379 features Stan Phelps, a TEDx speaker, Forbes contributor, IBM futurist, and Certified Speaking Professional that focuses on the future of customer experience and employee engagement.
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Stan Phelps is a TEDx speaker, Forbes contributor, IBM futurist, and Certified Speaking Professional that focuses on the future of customer experience and employee engagement.
Throughout his career, Stan held many marketing leadership roles with Adidas, International Management Group, the PGA of America, and Synergy.
He’s the best-selling author of the Goldfish Series of books. They all focus on the little ways to drive differentiation, increase loyalty, and promote positive word of mouth. He has spoken at over 700 events in 21 countries.
Stan holds a JD/MBA from Villanova University and a Certificate in Achieving Breakthrough Service from Harvard Business School.
He lives in Cary, North Carolina with his wife Jennifer, and two boys Thomas & James.
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