There is always a trade-off between asking difficult questions and being comfortable by not ruffling feathers or potentially hurting feelings.
On one hand, you get the cold hard truth. It may sting but you can accept it for what it is and move forward one way or another.
On the other hand, you don’t have to be uncomfortable in a situation and “rock the boat”. However, you have uncertainty, doubt, maybe even “happy ears” by thinking something is good when it isn’t because you haven’t gained clarity.
There appears to be only one route that should always be taken, especially in difficult situations.
I’m constantly scratching my head and confused as to why we choose the other way around most often.