Month 5 of my Dozen Months of Discovery is finishing up today and my challenge for this month was to write one blog article a day for the entire month of May, 31 days to be exact. As I write this post, this will be my final one of the month and I thought to share a few things I’ve learned throughout the month.
We all deal with stress in our own way and I’ve found that most of the “dealing” is rooted in childhood behaviors and situations that are not going away any time soon. There is hope though that you can change those behaviors and become a person who can deal with stress much better or whatever challenges you'd like to overcome.
I’m thankful that I came across an article a few years back where Richard Branson had mentioned that he carried around a notebook to jot things down from time to time because he didn’t want to forget them.
I’ve put consistency as the last ingredient on the list because it tends to be the final piece that makes all of the rest work together very well. Nobody, and I mean nobody, has had sustained success in anything they do including sales without being consistent in their approach and work ethic.
If you want to succeed in almost anything and you have to have others involved then having and gaining respect throughout the process should be a high-value focus item for anyone. In life, respect is so critical and as you get into a sales role when you are working directly with your peers and potential clients, it becomes extremely critical.
When you are on time it generally means that you are prepared and organized. If you are prepared and organized then one can assume that you are good at the work you do, thorough, and always follow-up through on expectations.
You must have the ability to push conversations and stay on top of people to be successful because when working with humans there are a lot of commonalities that take place no matter which type of potential clients you are working with.
There is no question that humility has to be one of the characteristics of the best sales professionals. Additionally, one of the sub-categories that are almost certainly in line with people who are humble is confidence. There are certain people that may not be confident in themselves and still be humble, but in sales I’ve found that the ones who are successful in their role often times have a nice balance of humility and confidence.
When I think of sales and interacting with people, I can’t think of a word that describes having a “client-centric” mindset more than empathy. This word embodies a mix of both emotional intelligence, social awareness, and the care factor that are all necessary to work with potential clients.
Sales are like professional dating that if you build enough rapport and trust early on in the conversation you can go well past the intended endpoint. If things are going well, why rush through it. Be thoughtful, be insightful, ask deeper and curious questions, get to the bottom of something you don’t understand.
You can read a lot of articles and listen to many videos touting that motivation only lasts for a period of time and you have to develop the right habits to sustain consistency long term through an obsession to continue to put in the hard work. I don’t disagree at all.
We all are looking, at times, for a second opinion to confirm the decision we are making is the correct one. It’s hard to go with intuition exclusively on every decision and we’ve been told our entire lives to look for mentors and individuals that can help guide us to the next phase of our growth.
As I continue to go through this reflection period and have dipped into the memory bank of my earlier days it never dawned on me how many obstacles were in my way to grow as a person. Some of them I conquered, others it took many years to overcome, and others were sheer luck when they were removed for me, hence is the case with my older brother.
I believe anyone that ever wants to accomplish great things has a “chip on their shoulder”. I don’t see how you can’t in such a competitive world we live in. We all get slighted or past over from time to time and that should motivate anyone I would think. It definitely motivates me.